Support
Write to us — a person reads every e-mail.
What to put in your e-mail
- Your phone model
- The app version, if you know it
- The app language
- What happened and what you expected
Please don’t send us anything about your wellbeing or your body — we don’t need it to help you.
Questions
How do I delete my account?
In the app, or by e-mail without the app — see “Delete account”. Delete account
How do I get a copy of my data?
In the app: Profile → Settings → Data and consents → Download my data. Or write to support@dargym.app from your account’s e-mail address and ask for a copy.
How do I cancel a subscription?
Subscriptions are managed by the store. iPhone: Settings → your name → Subscriptions → DAR GYM. Android: Google Play → profile icon → Payments and subscriptions → Subscriptions → DAR GYM. Deleting the app or the account doesn’t cancel a subscription.
Something feels wrong during a workout
Stop the exercise. DAR GYM is not a medical app: if you feel sharp discomfort or unwell, talk to a healthcare professional, and in an emergency call your local emergency number. Not a medical app